My guess that quest will be divided by their effect on alignment:
Minor
Personal problems of NPC
"Opsie, dopsie, im a such silly fells, i lost my book somewhere in Redwake feezer.*
Local
Problem or several NPCs
“Ugh, i got several reports that people got robbed in Shining Plains, its been like this for at least a week, but its so damn hot right now…Hey, i will give you some galleons if you can deal with that for me, deal?”
Major
Problem of a town
“Can you belive it? King as if doesnt hear our cries, and only as if focusing on the Capital. We have that problem of those…what was their name…Shining bandits? Yeah, them, they fully locked us from both sides! Merchants cant go to Shining plains nor Rubica! I also heard that they are stealing sailboats to blockade our port as well, ugh! I dont want Rasna to be second Tiberia!”
Regional
Problem of whole island
“Ugh, i knew that Monoah Jungle was good place for criminals to hide, but right now even hunters or harvesters cant go out into jungle without fear of being robbed or killed. We need your help, Traveller.”
National
Problem of whole kindom
“May Zues curse those barbaric Karexians, they keep annoying us by circling their ship on north-west of Frostmil, you are Ravenna Hero, right? So can you do something with that, so we dont have to start a war directly. We cant allow frostmill to become new Cassia Town…”