It’s been 1 full month now.
Should I trust Roblox to get me my item back once the fix the bug?
Keep in mind this bug must have been a thing since 2019 or early 2020.
We understand your concern for the item and we wish to let you know that your information has already been provided to our engineers for further review.
While we do not have a estimated timeline for the release of the fix. However, rest assured as our engineers are currently looking into this to fix this issue as quickly as possible. So, we would suggest you to please keep an eye on the site for any updates that resolve the problem.
That item is worth a lot of real life money. Could you hypothetically take them to small claims (you shouldn’t do this even if you can, but it would be cool if that was an option).